Sunday, October 04, 2009

AuctionBytes: From The Editor

From the Editor
By Ina Steiner
October 04, 2009
Reading AuctionBytes: From the Editor

eBay rolled out the Top Rated Seller program last week, introduced a new seller dashboard, and made changes to its search algorithm. Not surprisingly, there is a lot of reaction from sellers, including two main areas of concern: Why didn't I qualify for TRS? And, why did my standings in search results drop? You can read all about the changes in today's issue, including links to our recent coverage of the eBay fall release.

Two weeks ago I caught up with founder Matt Rutledge at the conference in Las Vegas. is the king of the "Daily Deal" (you can read my 2004 interview with Matt in this AuctionBytes article). Matt said he has a new project still under wraps,, that will be of interest to eBay and online powersellers, and he promised to share more details when it got closer to launching.

Matt was part of a panel discussion at called "Reinventing Online Retail: Radical Business Models That Are Paying Off Today" with Susan Lyne of Gilt Groupe (link). While retailers at the Summit were talking a lot about social networking and mobile commerce, interest in the secondary market was a strong undercurrent.

I also spent some time at the show talking with Ztail founders Bill Hudak and Jordan Kobert, who are putting a unique spin on trade-in programs that are all the rage with retailers, especially those selling consumer electronics. In an interview, Bill shared his thoughts on how such secondary-market programs will affect both retailers and online sellers - the podcast will be available soon on Ecommerce Industry SoundBytes, where you can also find an interview with Craig Gillan, Director of Ecommerce at clothing retailer Charlotte Russe, and with ecommerce expert Jochen Krisch who writes the blog from Germany.

One of the keynote speakers at the conference was eBay CEO John Donahoe, whose main message to attendees was to reassure them that "eBay is not a retailer."

See entire article here: AuctionBytes
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