Wednesday, January 30, 2008



Seller Update:

Fees, Rewards & StandardseBay buyers want value and selection from sellers they can trust--and good sellers deserve rewards for delivering great customer service. That's why we're making a number of important changes that may affect you:

Reduced Listing FeesYou asked, we listened. We're reducing Insertion Fees and adjusting Final Value Fees to lower your up-front cost to sell on eBay. You wanted free Gallery, now you've got it--plus more feature discounts.

Rewards for great sellersThere will be discounts and incentives for those who satisfy customers best. Who decides who gets rewarded? Customers do, by giving sellers high Detailed Seller Ratings (DSRs).

More search exposure through Best Match
Fee discounts for PowerSellers
Increased protection for PowerSellers

Feedback ChangesSignificant changes coming soon will increase buyer confidence and showcase good sellers.

Buyers will only be able to receive positive Feedback.
Positive repeat customer Feedback will count and Feedback more than 12 months old won't.
Negative and neutral Feedback left by the buyer will be removed for transactions in which a buyer doesn't respond to the Unpaid Item (UPI) or if the member is suspended.

For more details on how these changes may affect your business, attend a special Seller Webinar at 10:00 a.m. this Friday, February 1. You may also see announcements from eBay executives on the Announcement Board.

No comments: