Sunday, December 21, 2008 Article by Ina Steiner

From the Editor
By Ina Steiner
December 21, 2008

Online selling got a lot more complicated in 2008 for small online sellers, with upheaval at eBay and the expansion of multi-channel selling. Next year will bring more change at a time when retail faces economic conditions rougher than we've seen in decades.

Sellers who remain focused and pay attention to their customers and their businesses will survive. Investing in education and website improvements could be wise moves if they can help sellers maintain or increase sales. It may also a good year for small marketplaces that manage to provide value while generating enough resources to keep up with the technology and regulatory challenges of a growing site.

Here are some things we see happening in 2009.

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